Provider Resources

File claims online

Did you know you can electronically submit claims, check claim status, and make benefit eligibility inquiries? Simply log in to your Smart Data Solutions account to process policyholders’ claims easily and efficiently 24 hours per day, 7 days a week, at no cost to you. If you experience issues with your account, call Smart Data Solutions support at 855-297-4436.

Provider assistance line

If you don’t have a Smart Data Solutions account, call 800-233-6050 to access patient coverage and claim status information through our automated system — without needing to speak to a representative. When you call in, you will be prompted to enter your patient’s policy number and date of birth before you can access policy-specific details.

AARP Short-Term Care Insurance from Medico Claim Form

If you prefer to submit printed copies of claims, please use this form for a AARP Short-Term Care Insurance from Medico policy and mail it to:
Medico Insurance Company
P.O. Box 1
Des Moines, IA 50306-0386